All people have some ability to manage their health and the health of those they care for. Meanwhile, with the increasing comple

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问题     All people have some ability to manage their health and the health
of those they care for. Meanwhile, with the increasing complexity of【S1】________
health information and health care settings, most people need additional
information, skills, and supportive relationships to follow their health【S2】________
needs.
    Disparities in access to health information, services, and
technology Can result in low usage rates of preventive services, less【S3】________
knowledge of chronic disease  management, higher rates  of
hospitalization, and poorer reporting health status. 【S4】________
    Both public and private institutions are increasingly using the
Internet and the other technologies to streamline the delivery of health【S5】________
information and services. This results in even greater need for health【S6】________
professionals to develop additional skills in the understanding and use of
consumer health information.
    The increase in online health information and services challenge【S7】________
users with limited literacy skills or limited experience using the Internet.
For many of these users, the Internet is stressful and overwhelming—
even accessible. Much of this stress can he reduced through the【S8】________
application of evidence—based best practices in user-centered design.
    In addition, despite increased access to technology, other forms of
communication ale essential to ensure that everyone, including non-Web【S9】________
users, is able to obtain, process, and understand health information to
make good healthy decisions. These include Pnnted materials, media【S10】________
campaigns, community outreach, and interpersonal communication.  
【S9】

选项

答案ensure—ensuring

解析 动词形式错误。are essential to的意思是“对于……是必不可少的”,在这里to为介词,而非不定式符号,后面应使用动名词形式,故将ensue改为ensuring。
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