首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Please make all checks payable to The Glass House. To report any problem, contact the sales representative who took your order b
Please make all checks payable to The Glass House. To report any problem, contact the sales representative who took your order b
admin
2017-04-10
79
问题
Please make all checks payable to The Glass House.
To report any problem, contact the sales representative who took your order by e-mail or by calling 555-9773.
Thank you for your business!
To: Robert Smith
From: Abigail Hoffman
Date: May 6
Subject: Order
Attachment(s): Glass order e-mail
Dear Mr. Smith,
I would like to report an error in my latest glassware order with the reference number 200-367777. I specifically requested three cases of Rosetta champagne glasses in the previous e-mail I sent you. However, when my delivery arrived at the restaurant yesterday, I noticed that you gave me four cases, which was also incorrectly specified on the invoice that came with the delivery. In addition, when I opened the other boxes, I found that a couple of sherry glasses had broken stems.
I will be returning the extra case, along with the sherry glasses, and expect that you will cover the cost of shipping. In addition, I ask that you replace the damaged items as soon as possible. My assistant manager, Catherine Simmons, will call you this afternoon to make any necessary arrangements.
1 have attached a copy of my last e-mail for your reference. 1 hope you will address my concerns immediately and take measures to prevent this from happening again.
Sincerely,
Abigail Hoffman
Proprietor, Studio Bar and Restaurant
What is Mr. Smith being asked to do?
选项
A、Make further arrangements with Ms. Simmons
B、Deliver an extra case of sherry glasses
C、Request a full refund from the restaurant
D、Contact The Glass House’s warehouse
答案
A
解析
本题问的是史密斯先生被要求做什么(What).根据题干的核心信息Mr.Smith…asked to do可定位至第二封邮件的相关内容。邮件中提到“I ask that you replace the damaged items as soon as possible.My assistant manager,Catherine Simmons,will call you this afternoon to make any necessary arrangements.”,即要求对方尽快退换破损的产品,接着又说自己的助理凯瑟琳-西蒙斯会在下午打电话,商议必要的补偿安排。因此(A)Make further arrangements with Ms.Simmons是正确答案。
转载请注明原文地址:https://kaotiyun.com/show/Ze4d777K
本试题收录于:
托业阅读题库托业(TOEIC)分类
0
托业阅读
托业(TOEIC)
相关试题推荐
Foreignexchangemarketsareelectroniccommunicationsystemsthat【56】majorfinancialcentersthroughouttheworld.Exchangerat
"Peopleshouldstopworkattheageof60."Doyouagreeordisagreewiththisstatement?Usereasonsandexamplestoexplainyo
Orderonlineandsavetime!Thereisnothingelselikethe62ndfloorobservatory!At769feet(about234meters),reachedbyhi
To:IEPGroupAllFrom:KarinO’FlahertySubject:OfficeproceduresDearTeachers,Ournewschoolyearisstarti
The______resultwillbeannouncednextweek.
YouareviewingouronlineHotelandAirPackagesTravelvalidfromSeptember10toDecember1*TokyoComfortZoneInn
Wefirmlybelievethateachmanandwoman______therighttomakethemostoftheirGod-giventalents.
______inthelate800’s,manyofthecoastline’slighthousesremainstandingtoday,havingwithstoodtheforcesofnatureforde
To:Room1204-Mr.MarkNewmanIslandPacificHotelFax:555-8624From:MaggieWongFax:
PacificShotsMarch5and6From9a.m.to5p.m.
随机试题
Threewomenwhosecretlyburiedan80-year-oldwomanwereputintoprisonatBirminghamyesterday.Twoofthem,includingthed
胸中烦热,频欲呕吐,腹痛喜暖,大便稀溏,属于
丝虫感染可引起
木工作业不能改善患者下列哪项功能
伤寒患者肥达反应阳性常开始于病程的
维生素A的含量测定法维生素E的含量测定法
建筑工程总承包单位将工程分包给其他单位的,分包工程的质量责任由( )承担。
私募基金管理人在()之内两次被采取谈话提醒、书面警示、要求限期改正等纪律处分的,中国基金业协会可对其采取加入黑名单、公开谴责等纪律处分。
以“我们的理想”为主题,设计一个主题班会活动方案。
美国教育家杜威是()
最新回复
(
0
)