Remote work is about more than just working from home—it means working differently. Organizations should reconsider the appropri

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问题     Remote work is about more than just working from home—it means working differently. Organizations should reconsider the appropriateness of their performance evaluation procedures in light of the shift to remote work. This requires a fundamental rethinking of what organizations expect from employees and what companies would look for in a model employee in a remote work context.
    It is likely that the "first to arrive and last to leave" mentality is no longer relevant, but should be replaced by a regard for the quality of an employee’s contribution to the organization. This means that work should be measured in terms of the quality of the work, not just the quality of the process. As remote work is largely unobservable to supervisors, employers need to think about how they can objectively measure the quality of work in a way that is consistent for employees of similar rank.
    Focusing on output alone can have unintended consequences. Employers should think instead about the values and soft skills they want to emphasize in a remote work environment. Qualities like flexibility and the ability to work under minimal supervision might become critical.
    Much has been written about the importance of timely feedback. In the context of a global pandemic (大流行病) , firms may want to provide additional support to employees by providing more frequent communication. This allows managers to both keep an eye on struggling employees and provide ongoing feedback on how employees are adapting to their new work environment.
    Compensation also needs to be revisited. The purpose of performance evaluation is ultimately to determine how to reward employees for their work. This means that pay structures need to adapt to the reality of working from home. However, organizations also need to be honest with employees about the financial impact of COVID-19.
    For organizations that have struggled to keep the lights on due to the pandemic, this might mean thinking of non-financial ways to reward employees, like unpaid time off or flexible work schedules. Employers can also consider how to bundle different types of compensation to help employees cope with their unique situations.
Why is it important for firms to provide timely feedback during the pandemic?

选项 A、To evaluate their employees of similar rank in a consistent way.
B、To keep a watchful eye on those employees who perform poorly.
C、To help employees in need adapt to the new work environment.
D、To maintain connections with their employees away from office.

答案C

解析 根据题干关键词provide timely feedback during the pandemic可以将答案定位到第四段第二、三句。第四段第二、三句指出,在全球疫情的形势下,公司可能希望通过提供更频繁的沟通来为员工提供额外的支持。这使管理者既可以关注陷入困境的员工,又可以就员工如何适应新工作环境提供持续反馈。总结来说,及时反馈可能帮助管理者关注陷入困境的员工,也可以帮员工适应新的环境,故选项C符合原文。A项是利用第二段的内容设置的干扰,第二段的内容跟及时反馈没有关系,可以排除。B项错在应该是关注有困难的员工,不是表现不佳的员工。D项原文中没有提及,故排除。
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