首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
财经
Questions 1~5 refer to the following e-mail Allthesales.com Customer Claim Form Order
Questions 1~5 refer to the following e-mail Allthesales.com Customer Claim Form Order
admin
2015-01-08
56
问题
Questions 1~5 refer to the following e-mail
Allthesales.com Customer Claim Form
Order Number:058-9199 Item Details:
Date: August 15 History of Atlantis: The Lost Land [paperback] by Frank Whittman
Name: Sandra Waring
Claim Details:
I purchased the above item on July 6 from All The Sales and was informed that the estimated delivery date for the order was between July 9 and July 28. When the item hadn’t arrived by August 5, I called the customer service number listed on the Web site. I left a message on the automated recording system but did not receive a response. I left a second message on August 11 but still received no response. As I need the item right away, I plan to purchase a copy from a local bookstore. Therefore, I am asking for a full refund for the cost of this order, as the charge has already appeared on my credit card statement.
To: Sandra.waring@email.com
From: customerservice@allthesales.com
Date: August 15
Dear Ms. Waring,
Your claim has been received and assigned reference number AZ10114. Please be advised that most claims are resolved within 7 days of the date when the claim is filed.
We apologize for the inconvenience you experienced with your order. Our records indicate that your order was shipped on July 7 via standard ground shipping. We are currently investigating this matter further and will contact you with our findings within 48 hours. If your claim is approved, we will issue a refund in the same form as your original payment was made. Credit card reimbursements take 5 business days to process, while refunds for checks and money orders are sent within 24 hours by special delivery.
Deodre Skehan
Customer Service Department
Allthesales.com
Why did Ms. Waring fill out the claim form?______
选项
A、She was charged twice for the same order
B、The seller sent the wrong item
C、The item she order was damaged
D、She never received the item she ordered
答案
D
解析
在“Claim Details”部分中,清楚写到:“…When the item hadn’t arrived by August 5…,Ileft a message on the automated recording system but did not receive a response.I left a second message on August11 but still received no response…”A、B、C三个选项在原文中均未涉及,故选答案D。
转载请注明原文地址:https://kaotiyun.com/show/dPgc777K
本试题收录于:
英语题库银行系统招聘考试分类
0
英语
银行系统招聘考试
相关试题推荐
Ihadanexperiencesomeyearsagowhichtaughtmesomethingaboutthewaysinwhichpeoplemakeabadsituationworsebyblaming
refertothefollowinggraph.Whiehmornthsshowthelowestretailsales?
Recentlyfederalpolicymakershaveadoptedanapproachintendedtoacceleratedevelopmentofthesupportinglarge,growthorient
Theterm“jointinternationalbusinessventure”,jointventureforshort,hascometomeanmanythingstomanypeople.Itsometimes
From:RestaurantManagementTo:AllStaffAttentionworkers:Ally’sSeafoodHousewillbeclosedforanentireweekat
EconomicRecoveryontheWayEconomicexpertsarepredictingthatthepoorlyperformingdomesticeconomywillrecoverinthe
Iconsidermyselfsomethingofanexpertonapologies.Aquiettemperhas【C1】______mewithplentyofopportunitiestomakethem.
Themenwhoracethecarsaregenerallysmall,withatight,nervouslook.Theyrangefromtheearly20stothemiddle40s,and
FederalregulatorsWednesdayapprovedaplantocreateanationwideemergencealert(警报)systemusingtextmessagesdeliveredtoc
Johnisabitnervousbecausehewillgiveaspeech________theboardmembersthisafternoon.
随机试题
腮腺位于下颌后窝咀嚼肌部皮下,解剖形态特点哪一项是错误的
损伤平面以下同侧肢体的运动和深感觉丧失,对侧肢体的痛觉和温度觉丧失称为
具有抗吞噬作用的细菌结构是
关于病菌致病因素的描述,错误的是
案情:2000年5月12日,甲、乙两厂签订购销合同。双方约定:乙厂供应甲厂洗衣机零配件5万套,每套价格10元;乙厂于同年6月10日,每月交货1万套;甲厂于签约后10天内付乙厂定金5万元;乙厂每月月底交货,甲厂收货后10天内验货付款;违约责任为未履行货物价款
当水的密度ρwt=1g/cm3时,蜡封试件空中质量与水中质量之差等于()。
在温度和湿度状况不良的城镇道路上,应设置垫层,以改善路面结构的使用性能。垫层的种类包括()。
青岛港集装箱码头桥吊队队长许‘振超用半年时间练就了“一钩净”的绝活,吊车时做到舱内起钩、旋转、落钩、变幅时都要稳、准,避免了货物撒漏,许振超的“二次停钩”也是他的绝活,就是箱子刚离地和快落地的一刹那,放慢速度,先观察后起落,这样做虽然使每次操作时间多了几秒
事实上不知道也好,因为他们已经是无可挽救的了。他自己的处境是这样的:他眼看着他们向那个深渊走去,却无法_______他们。这是多么痛苦的事!想到这里,他自己也变得忧郁了。他似乎走进了一条窄巷,找不到一个_______。外面的笑声接连地传到他的耳边,好像在讥
根据下列材料回答问题。根据《全国经济普查条例》的规定,国务院决定开展第三次全国经济普查工作:全面调查了解我国第二产业和第三产业的发展规模及布局;了解我国产业组织、产业结构、产业技术的现状以及各生产要素的构成;进一步查实服务业、战略性新兴产业和小微
最新回复
(
0
)