Where does this conversation probably take place?

W: Are you being served, sir? What can I do for you?
M: No, I’m trying to get this book renewed. You know, it’s so helpful that I can’t finish my research paper without it.

M: I would really like to see Professor Robinson as soon as possible.
W: I’m sorry Professor Robinson became ill on Monday. He’ll probably be back on Friday, but I suggest you call on Wednesday or Thursday to be sure.