2. 外语
  3. West Coast Rail would like to reward its loyal customers by offering superb online discounts on all rail tickets valid for trave

West Coast Rail would like to reward its loyal customers by offering superb online discounts on all rail tickets valid for trave

admin2020-05-13  63
问题 West Coast Rail would like to reward its loyal customers by offering superb online discounts on all rail tickets valid for travel between October and January. Gold rail card holders can take advantage of a huge 30% saving on all services and routes, and customers with a Silver rail card will save 20% on all off-peak journeys. You can purchase an unlimited number of tickets for travel at these amazing discounted rates, and our Web site contains information about all of our routes and services.
As a bonus, if you upgrade your rail card to our Platinum service, we will see that you receive exclusive offers directly to your inbox every month, and your first journey will be absolutely free. Please note that once confirmed, tickets are nonrefundable but can be exchanged for a $10. 00 admin fee.

From: Anne McDonald
To: Customer Services
Date: September 24
Subject: Booking Confirmation
Dear Sir/Madam,
I’m contacting you regarding a booking I recently made with you via your Web site. According to your latest offer, my rail card subscription means that I should have received a 30% discount on my travel tickets. However, the discount I received was actually only 20%. As a loyal customer, I would appreciate it if you could arrange to refund me the difference.
Additionally, I would like to exchange one of my tickets; I am no longer able to make the 15:02 departure time for the WCR5433 service and would like to change my ticket to the 16: 02 departure time. I would be grateful if this could be arranged.
Regards,
Anne McDonald
What are West Coast Rail customers encouraged to do?
选项 A、Book cheaper travel tickets through their rail card subscription
B、Recommend West Coast Rail to friends and family
C、Contact West Coast Rail to ask for a full overview of their services
D、Renew their rail card for another two years
答案A
解析 问劝诱West Coast Rail客户的内容。广告第一段后半部分说， “You can purchase an unlimited number of tickets for travel at these amazing discounted rates，and our Web site contains information about all of our routes and services．”可以以惊人的折扣价格购买旅行票，有关运行路线及服务的所有信息可在主页了解，前面内容提出持卡者可获得的折扣率，因此(A)是最适合的正确答案。
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