When you’re negotiating with someone, listen for the messages that he or she might be sending to you. For example, the word "dif

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问题     When you’re negotiating with someone, listen for the messages that he or she might be sending to you. For example, the word "difficult" does not mean the same as impossible. Imagine you’re staying in a hotel, and you want to change your room. The manager’s answer of, "That would be very difficult, sir", does not mean that he is saying "no". It just means that he wants to know what you are prepared to offer him in return for the change of room.
    If you are buying a new car, and want to pay less than the price being asked, then the salesman’s comment, "I’m sorry, but we never negotiate on the price", means that they do negotiate on other things, like the delivery time, or the "extra" that might be available as part of the purchase. In the same car showroom, if the salesman says, "Sorry, I can’t negotiate prices", then your response should be to ask who can. The message the salesman is sending suggests that his boss is the one you need to be talking to.
    In all of these situations, the message is never communicated in clear terms. In any negotiation, the two "players" wish to get as much out of it as they can, of course. In the three examples above, the salesmen and the hotel manager are hoping that you will accept their price or conditions, but their "messages" make it clear that there may be room for movement and compromise. In a successful negotiation, the two sides move towards each other and reach agreement on conditions that satisfy both sides.
The passage tells us how to______ (  )

选项 A、send messages in a negotiation
B、become a successful salesman
C、profit from business transactions
D、receive messages in a negotiation

答案D

解析 主旨题。“本篇文章的主旨是什么?”从举例子到最后的总结,都是关于如何从一个商品交易中掌握对自己有利的信息。而不是B项“成为一个成功的销售员”或者A项“从交流中发送或者收取信息”,更不是C项“从商品交易中获利”。
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