The shopper may wake a complaint because ______. When complaining in person, you should ______.

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问题 The shopper may wake a complaint because ______.
When complaining in person, you should ______.

选项 A、get a receipt for what you buy
B、speak to someone in authority
C、talk direct to the assistant
D、ask to see the buyer

答案B

解析 第二段第一句“Complaints should be made to a responsible person”,“responsible person”同义于“someone in authority”,故答案选B。
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