首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
• Read the text below about customer care. • In most of the lines 41-52 there is one extra word. It is either grammatically inco
• Read the text below about customer care. • In most of the lines 41-52 there is one extra word. It is either grammatically inco
admin
2010-01-28
90
问题
• Read the text below about customer care.
• In most of the lines 41-52 there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct.
• If a line is correct, write CORRECT on your Answer Sheet.
• If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.
Customer care
Apart from ensuring that an efficient electricity supply for our customers, NatElectric provides an invaluable service in other areas
41. as well. While our Customer Helpline (charged at local rates) is the
42. first point of contact with when you want to make an enquiry and
43. we receive a huge number of calls from customers - on
44. average, there are 50000 calls a one week. Available 24 hours
45. a day, seven days a week, 365 days a year, our Helpline on advisors
46. aim at to answer 95 per cent of all calls within 15 seconds. There
47. are more than 200 advisors, working in around the clock to
48. provide for this service, backed by a further 80 support staff
49. who do handle any necessary paperwork. Although our target
50. is to reply to letters within 10 working days, NatElectric regularly
51. responds within three to four days, and we are especially proud of the
52. very high standards achieved of our customer relations team.
选项
答案
correct
解析
转载请注明原文地址:https://kaotiyun.com/show/nZKd777K
本试题收录于:
BEC高级阅读题库BEC商务英语分类
0
BEC高级阅读
BEC商务英语
相关试题推荐
HowtoapproachSpeakingTestPartTwo•Inthispartofthetestyougiveashorttalk(approximatelyoneminute)onabusiness
1.Practiseansweringthesequestions.PhaseOne:•Canyoutellmeaboutyourpresentjobandyourplansforthefuture?•Can
Task6IncreaseinOrdersThemanufacturingcompanyyouworkforhasexperiencedasuddenincreaseincustomerordersandiscon
Task6IncreaseinOrdersThemanufacturingcompanyyouworkforhasexperiencedasuddenincreaseincustomerordersandiscon
Marketing:howtoensurethatacompany’smarketingliteratureisattractivetocustomers
StilesReductionYourcompanyisaninternationalcompanywhichproduceselectronicproducts.Yourcompany’ssaleshavereduced
PROBLEMSFACINGPOTENTIALEXPORTERS1Inordertobesuccessful,afirmmustclearly______,objectivesandpotentialproble
PROBLEMSFACINGPOTENTIALEXPORTERS1Inordertobesuccessful,afirmmustclearly______,objectivesandpotentialproble
•Readthetextbelowaboutthelogistics.•Inmostofthelines41-52thereisoneextraword.Itiseithergrammaticallyinco
随机试题
A、樟柳碱B、巴马汀C、乌头碱D、秋水仙碱E、士的宁结构属于季铵碱的是()。
咖啡因兴奋中枢的主要部位是
研究人类聚居的人类聚居学(EKISTICS)认为人类聚居的几个基本组成要素是:
附表是指对主表中的某一项或几项指标或内容提供更为详细情况的补充性报表。其中()是反映企业一定会计期间资产减值准备增减变动情况的报表。
人们常用“太阳从西边出来”比喻不可能发生的事情。但这种现象在太阳系中的()却是客观事实。
李某为天宇有限责任公司的经理,按照公司章程规定,李某有权签发金额在5万元以下的汇票,2007年1月12日,李某为公司签发了一张该公司为付款人,金额为6.5万元的汇票。关于该汇票的票据责任人,下列说法正确的是()。
下列关于我国国情的表述不正确的是()。
MenTooMaySufferFromDomesticViolenceNearlythreein10menhaveexperiencedviolenceatthehandsofanintimatepartn
Withlearndirectcoursesyoucanlearnatatimeandpacetosuityou,usingcomputersandtheinternet.Thereareover750cour
It’sabrandnewworld—aworldbuiltaroundbrands.Hard-charging,noise-making,culture-shapingbrandsareeverywhere.They’re
最新回复
(
0
)