2. 计算机
  3. A service level agreement is an agreement between two or more parties，where one is the customer and the others are( )．

A service level agreement is an agreement between two or more parties，where one is the customer and the others are( )．

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问题 A service level agreement is an agreement between two or more parties，where one is the customer and the others are(     )．
选项 A、service brokers
B、service providers
C、service auditors
D、key customers
答案B
解析 翻译：服务级别协议是两方或多方之间的协议，其中一方是客户，另一方是(     )。
A．服务经纪人    B．服务提供者    C．服务审核员    D．关键客户
分析：SLA协议是服务供方和客户间定义的一种双方认可的协议。
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