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  3. You have bought a vacuum cleaner from a supermarket, but it disappointed you very much. Write a letter to Mr. Robert, the Sales

You have bought a vacuum cleaner from a supermarket, but it disappointed you very much. Write a letter to Mr. Robert, the Sales

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问题     You have bought a vacuum cleaner from a supermarket, but it disappointed you very much. Write a letter to Mr. Robert, the Sales Manager of the supermarket to make a complaint and ask for his help. You should write about 100 words on ANSWER SHEET 2. Do not sign your own name at the end of the letter. Use "Li Ming" instead. Do not write the address.
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答案 Dear Mr. Robert, On Oct. 21st, I purchased a Vacuum Cleaner from your supermarket. Unfortunately, it completely failed my expectation. Disappointingly, the vacuum cleaner doesn’t work efficiently to pick up dust. To make it worse, when I went back to your store, I was told that because the cleaner was on sale, I could not exchange or return it, which I was not informed when the purchase was conducted. I request that you provide me with a prompt solution, on the condition that once the cleaner proves to be of poor quality, I can change for a new one or I will get a refund. I can be reached during the day at(806)3273551. Hope to hear from you soon. Yours sincerely, Li Ming
解析 这是一篇投诉信件。投诉信件的写法一般是先直截了当地陈述要投诉的事情或物件．紧接着简明扼要地说明存在的问题，并提供解决方案，最后给出写信人的联系方式。信的措辞不卑不亢，即便投诉的内容令人不愉快．有礼貌地提出意见与解决方案即可．切勿让读者感到字里行间“怒气冲天”。
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