Look at the questions for this part. You will hear a woman talking about respect. For questions 24-30, indicate which of

Look at the questions for this part.
    You will hear a woman talking about respect.
    For questions 24-30, indicate which of the alternatives A, B, or C is the most appropriate response.
    Once I was being driven by a limo to a hotel in Palm Springs to give a speech. The driver appeared to be in his 60s and I remember thinking, "how sad that he has to keep working at this menial job." It turned out, though, that he was the retired CFO of a major Chicago-based corporation who’d gotten bored with golf. He took a part-time job driving the hotel’s limo so he could meet people and stay in touch with the world. He even ended up giving some good advice to me, a financially naive engineer. I believe that every person deserves respect, and that I can learn something new from everyone.
    Now I make a point of asking people about their stories. From taxicab drivers to cleaning crews, each person gives me a chance to vicariously visit a place or do a thing that I might never experience on my own. I’ve found most people are patient with me if I show an interest and respect for what they have to say.
    Respect doesn’t mean we have to agree, but we should disagree in a civil fashion. My work is in high-speed electronic communication where miscues are common and can lead to serious disputes rooted in misunderstanding and distrust. Even though it’s impossible to assure civility in all situations, I can’t recall a time when I have been proud of an online conversation that ended in an email nasty-gram. After the heat of the exchange wears off, I feel awkward, embarrassed that I allowed myself to be offensive.     Some people think the Internet isolates and dehumanizes us. I don’t agree. The net is simply a vehicle for people to communicate. When an online discussion becomes testy, many of us have learnt to move the discussion to face-to-face or at least the telephone so that better social cues can moderate an increasingly angry exchange. Reading words often invites the worst possible interpretation. Understanding this is a key to the world of the web. Whether it’s on the web or in person, when I meet new people, if I’m open, curious and civil, I can learn new things. I believe it’s imperative, even selfish you might say, to treat every person with respect.
This is the end of Part 4. You now have 2 minutes to copy your answers onto the Answer Sheet.