Our goal is to create a transportation service that offers customers a competitive advantage — a service so superior that custom

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问题 Our goal is to create a transportation service that offers customers a competitive advantage — a service so superior that customers think that a premium price is reasonable.
  

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答案我们必须积极主动地与购买了那些不合格商品的顾客取得联系,并寄一张下次购物使用的优惠券。我们还必须取得和新顾客之间的情感联系,以确保他们对我们客服工作满意。

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