2. 外语
  3. Read the text below about reducing business risks and answer questions 13—18 on the following page. For each question 13—18, mar

Read the text below about reducing business risks and answer questions 13—18 on the following page. For each question 13—18, mar

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问题 Read the text below about reducing business risks and answer questions 13—18 on the following page.
For each question 13—18, mark one letter (A, B, C or D) on your Answer Sheet, for the answer you choose.
                        A Risky Business
    As everyone in business knows, working life can be difficult. At times, it seems impossible to reach a position, where everything is running smoothly. Computer failure, client indecision and even mistakes by staff can quickly send a company into crisis. Many disasters are completely unforeseen, and it is becoming increasingly important for managers to learn how to live with the unexpected.
    After several major disasters in the City of London, a group of managers have got together to form an organization, called Survive. Their objective is to advise companies of the steps they should take in order to maintain business continuity in the event of disaster. So far they have worked with 600 companies in the UK and they are rapidly branching out to locations around the world. Survive Singapore, which offers its services to companies in the Pacific Rim, is the latest branch of the organization to be established. The advice they offer can be broken down into three areas.
    Whatever size your company is, the basic lessons are the same. Firstly, if you listen to employees and customers, then you are more likely to discover the risks you may be running which you hadn’t thought of. Maybe safety procedures have got a little out of date; it is your employees who can tell you which working practices are dangerous or inadequately supervised. Wider issues, such as polluting a local river, may be discovered through the public. If you have systems to keep in touch with what people are saying about you, then you will have a chance of preventing problems before they arrive.
    Secondly, many companies don’t have adequate insurance. In fact, many small companies have very little insurance at all and only discover that they are underinsured when it is too late. A fire may break out in the office and damage to not only the office furniture but also invaluable customer recorder and legal documents. The effect of the damage to the company can often make recovery impossible. Survive will assist companies in assessing their risk of unexpected events, and point them in the direction of suitable insurance companies.
    The third area to look at is what to do if your office did burn down and all your records were lost. What you need is a business continuity plan. Professional assistance in drawing up a plan can be provided by Survive, who will give you access to publications, conferences, databases and workshops where you can discuss problems with people in similar situations to yours.
According to the writer, how do you discover the risks likely?
选项 A、By listening to "survive".
B、By listening to employees and customers.
C、By listening to the market.
D、By listening to the public.
答案B
解析 本文的第三段第二句给出了答案：“If you listen to employees and customers．．．”
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