首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
A、672-555-3234 B、627-355-3234 C、627-555-2224 D、627-555-3234 D由原文可知,男士的电话号码是:627-555-3234。故答案为D。
A、672-555-3234 B、627-355-3234 C、627-555-2224 D、627-555-3234 D由原文可知,男士的电话号码是:627-555-3234。故答案为D。
admin
2022-07-30
29
问题
M: Hello, is that EYG Company?
W: Yes. Susan Brown is speaking. How can I help you?
M: Actually, I’m calling to make a complaint.
W: What’s the problem? What has happened?
M: Mrs. Brown, I’m calling from HSM Company. Two weeks ago, we ordered 50 of your BD205 laser jet printers.
W: Okay, I know that transaction (交易). We shipped them two weeks ago immediately after we got your order. Haven’t they arrived?
M: That’s the problem. They have arrived, but they’re the wrong model.
W: Really? I’m sorry to hear that.
M: Yeah. You sent the QR224 model. That model is incompatible (不相配的) with our computer system.
W: I’m sorry. I’ll look into it and try to get it corrected for you as quickly as possible.
M: I hope so.
W: Sir, do you have the invoice (发票,发货清单) number?
M: Yes, I have a fax of the invoice right here.
W: Good. Please fax me the invoice.
M: OK.
W: Ah, I see. There certainly seems to be a mistake. For some reason we shipped the wrong model. Would you mind waiting a few minutes while I check with our shipping department?
M: Not at all. I’m anxious to get this straightened out.
W: Well, I’ve discovered the source of the error. It seems your customer account number was incorrectly entered into our computer at the warehouse (仓库,货栈).
M: You shouldn’t commit such a mistake.
W: I apologize for our mistake. That resulted in the wrong shipment.
M: A terrible mistake. What do you suggest for a settlement?
W: We’ll airfreight the correct printers immediately.
M: OK. I think you should pay this time’s shipment.
W: Yeah, since it’s our error, we’ll pay the freight charges.
M: That’s good of you. My home office will be glad to hear it.
W: I’m very pleased we were able to get to the bottom of this so quickly. Just ship back the wrong printers, and our company will pick up those charges too.
M: Thank you so much.
W: That’s all right.
M: I’m glad you can solve the problem so quickly.
W: Thank you for your understanding. We hope to provide you with good service.
M: Me too.
W: I’ll call you after we airfreight the correct printers. What is your phone number?
M: My number is 627-555-3234.
W: Okay. I’ll call you. Thank you again for your patience. Goodbye.
M: Bye.
1. Where is the conversation held?
2. What is wrong with the printers?
3. What is the solution to the problem of wrong shipment?
4. How does the man feel about the suggestion for the settlement?
5. What is the man’s phone number?
选项
A、672-555-3234
B、627-355-3234
C、627-555-2224
D、627-555-3234
答案
D
解析
由原文可知,男士的电话号码是:627-555-3234。故答案为D。
转载请注明原文地址:https://kaotiyun.com/show/17tK777K
0
专业英语四级
相关试题推荐
Incertainarea,duringcertainperiod,thedevelopmentofcommunicationcould_______theproductionandlifeofthesociety.
ProfessorWangisgoingtogiveusalectureonthehistoryofAmericanliterature,butwhenandwhere_______yet.
A、Itcontainstoomanyeggs.B、Itistoofatty.C、ItisOKonaregularbasis.D、Itisnutritious.B根据选项可推断本题询问某物怎么样。录音中男士提到不太推荐
A、Towatchwhales.B、Tosunbatheonthebeach.C、Tovisitanationalpark.D、Togofishing.A主旨题。对话中男士说“Iliketheonethatment
A、HewantstofindapartnertolearnEnglishwith.B、Hewantstofindahostfamilytolivewith.C、Hewantstoregisterfora
Myfatherwillblowhistopwhenheseeswhathappenedtothecar.Theunderlinedpartmeans______.
______decidestorunforPresidentmustfileafinancialstatementwiththeFederalElectionCommission.
Adentistmaydecideto_____thetoothtopreventtherecurrenttrouble.
A.considersB.dailyC.essentiallyD.eventuallyE.floodingF.leaseG.normH.normalI.operationsJ.perishableK.p
随机试题
在门脉性与坏死后性肝硬化病变的区别中,不包括下列哪项
既清热泻火燥湿,又疏肝和胃制酸,治疗肝火犯胃、湿热中阻之呕吐泛酸既清热燥湿解毒,又理气止痛,治湿热泻痢腹痛、里急后重每用
A、国家药品监督管理部门;B、国家食品药品检定研究所;C、省级药品监督管理部门;D、省级药品检验机构;E、市级药品监督管理部门;根据《关于加强基本药物质量监督管理的规定》负责基本药物评价性抽验工作的是
下列哪类药品不准零售
公民李某户籍地在浙江,来北京某医院治病已达一年,根据《民法通则》的有关规定,应以哪里为李某的住所地?()
工业冷却水用量占工业用水总量的()左右。
( )起施行的《中华人民共和国可再生能源法》第17条规定,国务院建设行政主管部门会同国务院有关部门制定太阳能利用系统与建筑结合的技术经济政策和技术规范。
儿童厌学症的主要表现是()。
把宪法分为社会主义类型宪法和资本主义类型宪法是一种科学的分类方法,因为它()。
简述三叉神经的上颌神经在口腔内的分布。
最新回复
(
0
)