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  3. Read the following articles in which five people talked about how to be a good leader. For questions 61 to 65, match name of eac

Read the following articles in which five people talked about how to be a good leader. For questions 61 to 65, match name of eac

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问题     Read the following articles in which five people talked about how to be a good leader. For questions 61 to 65, match name of each speaker to one of the statements ( a to g) given below. Mark your answers on ANSWER SHEET 1.
Roy:
    Stand in front of the mirror and say, "Here is our future" five times without stop. A leader’s most important job at any organization is to lay out a road map to the future. If you can’t provide that direction, you’re a manager - not leader. Your vision must be real, practical, and something people can believe in. A good leader should have the guts to make decisions while there’s still risk in them.
Fred:
    Identify five key areas that need improvement in your company or division and keep at them until you get them right. Your list might include such things as cost containment, quality, or customer satisfaction. And then set tough targets for each one, and hold people accountable for results. At last a good leader should measure, monitor, and review progress on a timely basis and reward results.
Kevin:
    The internet lets your customers sound off and tell you exactly what they like or don’t like about your business. Listen to them. Get out into the markets you serve, and ask your customers for feedback.  Make the necessary changes to improve service or else you may find yourself with fewer customers ( and eventually, out of business ).
Victor:
    Your staff is your most important asset - in good times and in bad. Hire ambitious people who are team -builders and good communicators, who can lead the organization in turbulent times without panicking. Nurture and reward the top 20% of your staff who produce 80% of the result, and actively weed out the bottom 10% who give you 80% of the headaches.
Herbert
    Keep your moral compass at all times especially when you need to make a difficult decision. Make sure you also have a management team what you trust and respect. Operate on the motto: Take care of your customers and the people who take care of your customers and the growth and profit will take care of themselves.
    Now match each of the people (1 to 5) to the appropriate statement.
    Note: there are two extra statements.
                                        Statements
  [A] A good leader should hire the best.
  [B] A good leader should make technology friend.
  [C] A good leader should lead by example.
  [D] A good leader should give directions.
  [E] A good leader should select future leaders.
  [F] A good leader should honor his customers.
  [G] A good leader should focus on certain areas in the company andimprove them.
Kevin
选项
答案F
解析 这几段对话中有好几处谈到了顾客，但Kevin的讲话强调的不同点是：Make the necessary changes to improve service or else you may find yourself with fewer customers(and eventually， out of business)．即：不尊重顾客的结果轻则顾客越来越少，重则会倒闭。
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