【T1】Customer Relationship Management(CRM)provides your company with new ways of better understanding and serving your customer.

admin2017-06-30 46

问题【T1】Customer Relationship Management(CRM)provides your company with new ways of better understanding and serving your customer. In July 1998, when Intel began taking orders over the Internet, it also premiered a new Web-based system to deliver confidential documents to its B2B direct customers.【T2】This service, known as Information Desk, along with other new Web-based information delivery services, has enabled the company and its direct, indirect and channel customers |to work together more efficiently. In the following article, Intel explains how it decided a CRM system could benefit the company. In Intel’s scale, there were several reasons for deploying CRM, including:
With Web-based information delivery, everyone can get important information at the same time no matter where they are located.
【T3】The first release of Intel’s information delivery system slashed document delivery time from as much as two to three weeks to an average of three days. Now, it’s a matter of minutes.
Extend reach without adding staff. Intel has added services to upwards of 75 000 global resellers.
【T4】As a result of getting confidential documents faster, three-fourths of Intel’s direct customer engineers saved a week or more off their product development cycle.
When it came to designing the system, Intel used best-of-breed, off-the-shelf applies and notified them to meet the needs of their customers. Indirect customers received an Electronic Design Dot(EDK)to help develop their own products and solutions.
【T5】And because CRM is a field in which new applications appear frequently, it was important to develop a flexible software architecture and an agile hardware infrastructure. Intel runs its CRM systems on dual and 4-way Intel-based servers, with back-end databases distributed over 8-way Intel-based servers. This gives the company a powerful, flexible and highly available infrastructure.
【T2】

选项

答案这种被称为“信息桌面”的服务以及其他以网络为基础的提供的新的服务，已使得公司能与其他直接客户、间接客户及其他渠道的客户更有效地合作。

解析

转载请注明原文地址:https://kaotiyun.com/show/EmPR777K

本试题收录于：电子商务英语题库经管类分类

电子商务英语

经管类

相关试题推荐

随机试题

最新回复(0)

【T1】Customer Relationship Management(CRM)provides your company with new ways of better understanding and serving your customer.

电子商务英语

经管类

简述市场营销管理的流程。

简述顾客让渡价值的含义及构成。