首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Body Language in Business I. Importance of Body Language — Give others a(n)【T1】_____【T1】______ — Show our【T2】_____【T2】______ — F
Body Language in Business I. Importance of Body Language — Give others a(n)【T1】_____【T1】______ — Show our【T2】_____【T2】______ — F
admin
2017-04-25
52
问题
Body Language in Business
I. Importance of Body Language
— Give others a(n)【T1】_____【T1】______
— Show our【T2】_____【T2】______
— Find out what others really mean
II. Five Types of Body Languages Explained
A. Posture
— Natural alignment of head and body
— Showing how one will【T3】_____ a situation【T3】______
a. Posture of shoulders, arms, head and fists when standing shows
whether you’re ready for or【T4】_____ a task.【T4】______
b. Feet show whether your are extrovert or not
B. Space
— Taking up more space looks more【T5】_____【T5】______
a. Standing > sitting
b. Moving around: others might feel【T6】_____【T6】______
c. Sitting:【T7】_____; arms at the side of the chair【T7】______
d. Stand up over the phone
C.【T8】_____【T8】______
— Holding one’s chin or scratching one’s face shows one has【T9】_____【T9】______
— Cue to offer solutions D. Facial expression
— Smile: feel【T10】_____【T10】______
— Frown:【T11】_____ or unsure of something【T11】______
— Get messages across with right facial expression E. Eye contact
— Maintaining eye contact an impression of confidence and【T12】_____【T12】______
— Little eye contact dislike, nervous, shy, or feel【T13】_____ to you【T13】______
— Non-stop eye contact: stressful
— Wearing sunglasses: uncomfortable; attempts to hide one’s【T14】_____【T14】______
—【T15】_____: easier to be understood; confident【T15】______
【T2】
Body Language in Business
Good morning, everyone. Today, we are going to talk about body language and its importance in business. As we all know, body language accounts for over 90% of a conversation! Body language can be used to help conduct an interview, give a presentation or make that important sale: a conversation stretches so much further than speech. Body language is the reason why selling face-to-face has a huge advantage over selling by phone.
Usually when we communicate with or see people, we only respond to what is being said, heard or generally seen. There is so much more involved and most of us do not pick up on it it’s our body language and it can express a thousand words.
[l]/[2]Our body language will give others an impression of ourselves or show our emotions. You’re probably using it right now to listen to this lecture. Our body language is an important aspect of running a successful business as we cannot always say what we really feel. This means we have to act positively in negative situations. You can also identify other people’s body language and know what they really mean: whatever they may be saying.
First of all, posture. You may immediately think of this as standing tall and up right as much as possible. In fact, it is the natural alignment of your head and body without the use of tension and ’locking’. Everyone has a different posture and it usually develops through habit over the years. This may be slumping your shoulders forward or hanging your head: anything that has come to feel natural.[3]Your posture may show how you will approach a situation. For example,[4]if you stand with your shoulders hanging, arms folded, and leaning to one side, it will look as if you aren’t ready for or interested in the task in question. Should you stand with strong shoulders, head up, arms out by the side and closed fists, you will look as if you are ready for anything no matter how much stress is involved. Looking at a person’s feet when they are sitting down will tell you who is an extrovert and who is an introvert. Extrovert—toes pointing out, introvert—toes pointing in.
Secondly, the space around you.[5]Those who stand always look more powerful than those people who are sitting down. This is because they are taking up more space. So if you feel comfortable standing, use it to look as though you have a higher status then those around you.[6]When you move around, the more space you take up can make others seem threatened by your presence. This is because those around you may feel that their presence in the area is less significant. In such case, they may move around using as little space as possible. If you are sitting, you can still give an image of power.[7]If standing isn’t appropriate, use more space by stretching your legs out or by having your arms at the side of the chair. When you are on the phone and you need to be assertive, standing up will project your urgency.
[8]Thirdly, hand-to-face movements. Look out for customers that use hand-to-face movements such as holding their chin or scratching their face.[9]This can usually show that they are thinking of making a purchase but they have concerns, for example, "can I afford it" or "what if I pick the wrong size", etc. This may be a cue for you to move in before they leave and inform them that they can "buy on credit if preferred" or that they can "exchange the product if it is not suitable", etc. It is a fact that many customers do not ask to solve their queries and therefore leave if they are unsure. This is why it is important to recognise this common form of body language.
Now, about facial expression[10]A simple smile can make others feel more at ease[11]while a frown can make people see that you are aggressive or unsure of something. We use facial expressions to get our points across in the right context. For example, your message would suffer if you were saying how angry you are with a huge smile.
Next, eye contact. When someone talks to you, do they look directly at you or look away?[12]Maintaining eye contact when talking or listening to someone gives an impression that you or they are confident and honest. Making little eye contact can say that the other person doesn’t like you, is nervous or shy,[13]or perhaps believe that they are higher in status and think that eye contact isn’t necessary.
Also, look out for it if you believe that someone isn’t being truthful, as most people can’t keep eye contact when they are bending the truth. However, someone looking at you nonstop is stressful and in these situations you should throw your hands around a bit more or point to brochures and objects to distract them.
If talking to people outdoors,[14]avoid wearing sunglasses as this can be very uncomfortable for the other person and can give an image of trying to hide your identity. In addition,[15]try to blink less as this can make it difficult for the other person to understand you. Blinking less also gives an image of confidence.
OK. That’s pretty much what I want to say. Let me finally remind you that body language comes in many forms, as you have seen above. Different people have their own ability to recognize body language and they will recognize it with different meanings to other people. You can always use body language to make you appear more confident, powerful and trusting. All right, you may video yourself tonight and check for clues of positive body language. Next time, we shall talk about gender differences in body language.
选项
答案
emotions
解析
本题仍是考查身体语言的重要性。讲座中提到我们的身体语言会给别人留下印象或者会流露出我们的情感。因此这里填emotions。
转载请注明原文地址:https://kaotiyun.com/show/J6sK777K
0
专业英语八级
相关试题推荐
WhichofthefollowinglanguagesisNOTspokeninScotland?
ThemostimportantcontributionofthePragueSchooltolinguisticsisthatitseeslanguageintermsof
Whatessentiallydistinguishes"semantics"and"pragmatics"iswhetherinthestudyofmeaning,the______oflanguageuseisco
尽管品格在很大程度上依赖于性情和体魄、家庭教育、早期训练以及伙伴的榜样,每一个人还是有能力通过警醒的、坚持不懈的自制来规范、约束和砥砺他的品格。自制是一切美德的基石。假使一个人放纵自己的冲动和情感,从那一刻起他也就放弃了道义上的自由。要获得道义上
克隆人、千年虫、互联网……我们触目所见的许多东西都在挑战我们的思维和传统。虽然我们应当有勇气来接受和不断地超越人类的局限,可是并非一切发展都无懈可击。无限制的发展和无限制的挥霍一样的可怕,所以西方科学家生活在隐忧中,对未来的科学又喜又惊,反思科学发展成了他
A、Limit1.B、Limit3.C、Limit5.D、Limit6.D本题设题点在条件关系处。访谈中提到商家会利用thepurchaselimits抓住顾客的心理,诱使其多消费。根据句(3)可知,限购的数量越多,越能吸引消费者多购买,故
如果说构想,这就是我们的构想。
月光如流水一般,静静地泻在这一片叶子和花上。薄薄的青雾浮起在荷塘里。叶子和花仿佛在牛乳中洗过一样;又像笼着轻纱的梦。虽然是满月,天上却有一层淡淡的云,所以不能朗照;但我以为这恰是到了好处——酣眠固不可少,小睡也别有风味的。月光是隔了树照过来的,高处丛生的灌
无声即沉默。沉默有各种各样。腹中空泛,思想一片苍白,故无言可发,这是沉默。热情已如柴薪尽燃,故而冷漠处世,无喜无悲,无忧无愤,对人世的一切都失去兴趣和欲望,这也是沉默。有过爱,有过恨,有过迷茫,有过颖悟,有过一呼百应的呐喊,有过得不到回报的呼唤,
要学好英语,大量的练习是必要的。
随机试题
建构主义学习理论的基本观点有()个,分别是()观、学习观、学生观和教学观。其中,学习观是()建构性、社会互动性、()性。
影响甲状腺分泌功能的因素有哪些?其影响机制如何?
缩窄性心包炎用二维超声检测心包有什么异常所见
患者男性,35岁,服用吲哚美辛10片后胃痛,今晨吐咖啡样胃内容物约250ml来诊,既往无胃病史。引起该病可能的病因有哪些
运用基金财产买卖基金管理人发行的证券或承销期内承销的证券,应当遵循()原则,防范利益冲突。
甲乙两企业欲签订一份商品购销合同,但要由丙提供产品签定,最终丁作为甲的业务代理,代表甲与乙签订了正式合同.该合同印花税纳税人为()。
(2020年)甲公司采用配股方式进行融资,每10股配5股,配股价20元;配股前股价27元。最终参与配股的股权占80%。乙在配股前持有甲公司股票1000股,若其全部行使配股权,乙的财富()。
下列针对剩余期间实施的控制测试的说法中,错误的是()。
有以下程序:#includevoidmain()voidfun(char*c){chars[81];{while(*c)
Broadbandconnectivityisatransformativetooltoachievethethreepillarsofsustainabledevelopment—economicgrowth,socia
最新回复
(
0
)