首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Read the article below about effective communication and the questions on the opposite page. For each question(13-18), mark one
Read the article below about effective communication and the questions on the opposite page. For each question(13-18), mark one
admin
2013-08-03
71
问题
Read the article below about effective communication and the questions on the opposite page.
For each question(13-18), mark one letter(A, B, C or D)on your Answer Sheet.
The Importance of Good Communications
Effective communication is essential for all organizations. It links the activities of the various parts of the organization and ensures that everyone is working towards a common goal. It is also extremely important for motivating employees. Staff need to know how they are getting on, what they are doing right and in which areas they could improve. Working alone can be extremely difficult and it is much easier if someone takes an interest and provides support. Employees need to understand why their job is important and how it contributes to the overall success of the firm. Personal communication should also include target setting. People usually respond well to goals, provided these are agreed between the manager and subordinate and not imposed.
However, firms often have communication problems that can undermine their performance. In many cases, these problems occur because messages are passed on in an inappropriate way. There are, of course, several ways of conveying information to others in the organization which include speaking to them directly, e-mailing, telephoning or sending a memo. The most appropriate method depends on what exactly it is you are communicating. For example, anything that is particularly sensitive or confidential, such as an employee’s appraisal, should be done face-to-face.
One of the main problems for senior executives is that they do not have the time or resources needed to communicate effectively. In large companies, for example, it is impossible for senior managers to meet and discuss progress with each employee individually. Obviously this task can be delegated but at the cost of creating a gap between senior management and staff. As a result, managers are often forced to use other methods of communication, like memos or notes, even if they know these are not necessarily the most suitable means of passing on messages.
The use of technology, such as e-mail, mobile phones and network systems, is speeding up communication immensely. However, this does not mean that more investment in technology automatically proves beneficial: systems can become outdated or employees may lack appropriate training. There are many communications tools now available but a firm cannot afford all of them. Even if it could, it does not actually need them all. The potential gains must be weighed up against the costs, and firms should realize that more communication does not necessarily mean better communication.
As the number of people involved in an organization increase, the use of written communication rises even faster. Instead of a quick conversation to sort something out numerous messages can be passed backwards and forwards. This can lead to a tremendous amount of paperwork and is often less effective than face-to-face communication. When you are actually talking to someone you can discuss things until you are happy that they have understood and feedback is immediate. With written messages, however, you are never quite sure how it will be received what you think you have said and what the other person thinks you have said can be very different.
The amount of written information generated in large organizations today can lead to communication overload. So much information is gathered that it gets in the way of making decisions. Take a look at the average manager’s desk and you will see the problem — it is often covered with letters, reports and memos. This overload can lead to inefficiencies. For example, managers may not be able to find the information they want when they need it. Communication is also becoming more difficult with the changes occurring in employment patterns. With more people working part-time and working at home, managing communication is becoming increasingly complex.
What advice is given about the communication tools made available by technology?
选项
A、Aim to limit staff use of certain communication tools.
B、Evaluate them in terms of the expenditure involved.
C、Select them on the basis of the facilities they offer.
D、Encourage more staff to attend training courses in their use.
答案
B
解析
文中第四段:“The potential gains must beweighed up against the costs,and firms shouldrealize that more communication does notnecessarily mean better communication.”意为:“潜在的所得必须与耗费相权衡,公司应该意识到较多的交流并不一定是好的交流。”选项B符合题意。expenditure与costs为同义替换。同时第四段中的“must”及“should”问题中的“advice”相对应。
转载请注明原文地址:https://kaotiyun.com/show/S8oO777K
本试题收录于:
BEC中级阅读题库BEC商务英语分类
0
BEC中级阅读
BEC商务英语
相关试题推荐
Inthispart,theinterlocutorasksquestionstoeachofthecandidatesinturn.Youhavetogiveinformationaboutyourselfan
minipresentation’—about6minutesInthispartofthetestyouareaskedtogiveashorttalkonabusinesstopic.Youhavet
Inthisparttheinterlocutorasksquestionstoeachofthecandidatesinturn.Youhavetogiveinformationaboutyourselfand
Inthispartofthetest,youareaskedtogiveashorttalkonabusinesstopic.Youhavetochooseoneofthetopicsfromthe
Inthispartofthetest,youareaskedtogiveashorttalkonabusinesstopic.Youhavetochooseoneofthetopicsfromthe
Inthispartofthetest,youareaskedtogiveashorttalkonabusinesstopic.Youhavetochooseoneofthetopicsfromthe
Theinterview—about3minutesInthisparttheinterlocutorasksquestionstoeachofthecandidatesinturn.Youhavetogivei
From1971until1986,Japaneseshareinhightechnologyexportmarketincreasedby______.Inthearticlesmallcountriesarel
From1971until1986,Japaneseshareinhightechnologyexportmarketincreasedby______.Inthearticlesmallcountriesarel
随机试题
前锯肌柔韧性提高后,机体会出现的变化是()。
男性患者,45岁,工人。一年前逐渐出现心前区疼痛、无力、气短症状,有时出现心前区疼痛并放射到左上肢和左后背。三月来有过两次晕厥。BP130/70mmHg,P90次/分,双肺未闻及干湿啰音,HR110次/分,律不齐,强弱不一,胸骨左缘3、4肋间闻及粗糙
关于卵泡的发育哪项是错误的
双胍类降糖药的主要适应证是
2012年2月,李女士在某保险公司为自己投保了一份人寿保险,约定保险期间为20年,其中合同约定:若李女士在保险期间死亡、伤残,或者保险期限届满正常生存,则保险公司需要按照保险合同支付保险金。在签订保险合同时,李女士将自己的儿子王某指定为受益人。2012年3
能独立完成铲土、运土、卸土、填筑、整平的土方机械是()。
易燃气体有氢气、乙炔气、一氧化碳、液化石油气等,其按火灾危险性分为()级。
(2016年)甲餐具生产厂为增值税一般纳税人,主要从事一次性餐具的生产和销售业务,2015年8月有关经济业务如下:(1)收购原木,开具的农产品收购发票注明买价33900元,运输途中发生合理损耗452元。(2)采取预收款方式向乙公司销售一次性餐具。8月
ItwasMother’sDayandIwasshoppingatthelocalsupermarketwithmyfive-year-oldson,Tenyson.Aswewere【C1】______,werea
Iama27-year-oldsinglemother.IamalsotravellingtheroadtomyPh.D.inpsychology.IdonotbelieveIamsodifferentf
最新回复
(
0
)