•You will hear five short recordings. Five people are talking about a problem that occurred. •For each recording, decide what ea

M: It was just so embarrassing, the whole thing. I mean, being late’s one thing, and I had already got my secretary to phone through and leave a message to say I was running behind schedule. But in the end I didn’t get there at all... and all the other managers were there to see the team show the project and its results. Oh well, that’s how it goes, I guess.

F: I was so busy preparing all the equipment for the presentation that I didn’t notice the time passing. So then I asked reception to call me a taxi... I was still checking the papers when they rang to say it had arrived... but I couldn’t believe it when he didn’t know where the street was and drove all over the place... they’d already started without me by the time I finally got there.