首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
•Read the following article about management and quality control and questions that follow. •For each Question 15-20, mark one l
•Read the following article about management and quality control and questions that follow. •For each Question 15-20, mark one l
admin
2010-01-28
45
问题
•Read the following article about management and quality control and questions that follow.
•For each Question 15-20, mark one letter (A, B, C or D) on your Answer Sheet for the answer you choose.
Management is the process of getting things done through people. We know that part of this process is carried out with the development of an organization structure. However, there is more to management than just organizing the people and the work. Objectives must be set, plans formulated, people directed, and operations controlled. In making the necessary decisions, management must rely on all the skills at its command. As a result, management is both a science and an art.
However, quality control is one of the most important factors in management, in this article we are going to learn how the Japanese embraced the idea of quality control by Edwards Deming.
It is well known that the father of quality control is the American management authority-Edwards Deming. He despised many aspects of American management. In his view, competition, production quotas and end-of-line inspections, typical business practices in the USA in the mid-twentieth century, were evils rather than attributes. He believed, and almost religiously so, that quality should he a maxim. Insistence on quotas was no guarantee of quality; nor were end-of-line inspections. To Deming, quality meant prevention of faults by improving the product and the manufacturing thereof, not post-production cures. His ideas fell on deaf ears in his own culture, but were embraced by the Japanese and most certainly contributed decisively to the rebuilding of their war-damaged nation.
The Japanese cultural ethos made it possible for these ideas to work. Kaizen is a word familiar to all Japanese. It means doing things better, little by little; gradual, incremental growth and improvement. Rather than copy, the Japanese improve upon what they have at their disposal. The Kaizen concept is applied throughout Japanese life to products and to people, to systems and to services. It is a way of bringing about change by recognition of what is being done, accepting that it can be done better and finding ways to improve. An integral part of the Japanese way of doing things for centuries, Kaizen did not come to the attention of the West until 1985, when Masaaki Imai introduced the concept to the world. It has since been used widely as a means to obtain and secure competitive advantage within a sector or industry.
Hoshin Kanri, which is rather like a set of forms and rules that encourage staff to manage and control the direction or focus of a company, is another key concept. It refers to the way company policy is deployed, to the way results are improved by linking activities throughout the organization, to the way in which every single part of an organization contributes to the achievement of objectives. Through Hoshin Kanri, quality management and Kaizen are applied to the whole process of corporate planning.
The term Hoshin Kanri was coined in the mid-1960s when a report was published analyzing the Japanese application of Management by Objectives. By 1975 it had become widely accepted in Japan, but did not cross the Pacific for nearly a decade. The earliest books published in English about it date to the late 1980s.
Many companies and organizations have embraced these concepts at all levels. In NASA (the North American Space Agency) statistical quality control has been replaced with new tools to complete tasks, eliminate failure, exchange and disseminate information and make use of unfiltered, disordered verbal data. The systematic, multidimensional thinking underlying these tools can be and has been used in the development and improvement of systems (especially information systems) and related products.
An increasing number of case studies have been published and these make it easier to understand how the concepts of Hoshin Kanri and Kaizen are inextricably linked and how they can be effective tools, helping companies to become more competitive. But there is nothing better than firsthand experience. As Edwin B Dean of NASA says, "Understanding these concepts requires a process of reading as well as doing. "
Edwards Deming believed that business in the USA ______ .
选项
A、was too dependent on quality
B、was insistent on preventing errors
C、had few strengths
D、was too obsessed with competition
答案
C
解析
转载请注明原文地址:https://kaotiyun.com/show/ajKd777K
本试题收录于:
BEC高级阅读题库BEC商务英语分类
0
BEC高级阅读
BEC商务英语
相关试题推荐
A、 B、 C、 D、 BAtrainispullingoutofastation.Choice(A)isincorrectbecausethetraintracksarecur
A、 B、 C、 CBecauseusuallystatesareasonthatanswersawhyquestion.Choice(A)usesshirtbutdoesnotanswerw
A、 B、 C、 ABecauseusuallystatesareasonthatanswersawhyquestion.Choice(B)confusesthesimilarsoundsget
Whoisthetrainingprogramintendedfor?
A、 B、 C、 B(A)是前后矛盾的。Iagree的意思是“认为下午更合适”,而后面却又说“早上更好”,题干中thesoftwaretraining是语义传达要素,而(C)所用的theoldsoftware完
A、 B、 C、 A问要订购的制服的数量的Howmany疑问句。回答为了培训用的(B)是使用由问句中的Uniform可能联想到的trainingsession、含联想词错误的错误选项;(C)是使用数字进行误导的错误选
1.(Thecandidatechoosesonetopicandspeaksaboutitforoneminute.)A.StaffManagement:howtoachieveandmaintainhighm
Theinterlocutorasksyouquestionsonanumberofwork-relatedandnonwork-relatedsubjects.(Thecandidatechoosesonetop
Iscapitalmarketimportantornot?Why?Canyougiveexplanationaboutit?
随机试题
WhentheTVviewerturnsonhisset,whatsortofprogramsdoeshehavetochoosefrom?Youmightthinktherewouldbemoreprog
肺癌的治疗以
A.药品通用名称、规格、产品批号、有效期、不良反应、注意事项B.药品通用名称、贮藏、适应证或者功能主治、规格、用法用量、生产企业C.药品通用名称、规格、贮藏、生产日期、产品批号、有效期、批准文号、生产企业D.药品通用名称、适应证或者功能主治、规
甲上市公司为增值税一般纳税人,适用的增值税税率为17%。2014年3月发生与职工薪酬有关的交易或事项如下:(1)对行政管理部门使用的设备进行日常维修,应付企业内部维修人员工资1.2万元。(2)对以经营租赁方式租入的生产线进行改良,应付企业内部改良工程
甲拟移民国外,遂与乙订立合同出售其房屋,并约定乙应当在房屋所有权变更登记手续办理完毕后支付价款。后甲取消了移民计划,并向乙表示不再办理房屋所有权变更登记。下列表述中,正确的是()。
一、注意事项1.申论考试是对考生阅读理解能力、综合分析能力、提出和解决问题能力、文字表达能力的测试。2.本试卷由给定资料与作答要求两部分构成。考试时限为150分钟。其中,阅读给定资料参考时限为40分钟,作答参考时限为110分钟。满分100分
微旅行是一种新的休闲方式,就是短小的旅行、随时发生的旅行。不用提前计划行程,不用订机票,不用收拾行李,拿上背包,随时出发。微旅行,是一种生活态度,是繁忙的现代人减压的一种方式。根据上述定义,下列属于微旅行的一项是:
某公园鸟语林共饲养180只鸟类动物,为养护方便,园方将鸟语林分为A、B、C三个区。某日,A区的一部分鸟飞至B、C两区,清点时,B、C两区鸟的数量都增加一倍。次日,一些鸟又从B区飞至A、C两区,清点时,A、C两区鸟的数量也都增加一倍。第三日,一部分鸟又从C区
以下哪种攻击属于服务攻击?()。
DothefollowingstatementsagreewiththeviewsofthewriterinReadingPassage3?WriteYESifthestatementagreeswiththe
最新回复
(
0
)