首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Conversation: The following are two business letters. After reading them, you should give brief answers to the 5 questions (No.
Conversation: The following are two business letters. After reading them, you should give brief answers to the 5 questions (No.
admin
2011-02-04
55
问题
Conversation: The following are two business letters. After reading them, you should give brief answers to the 5 questions (No. 56 through No. 60) that follow. The answers should be no more than 3 words. They should be written after the corresponding numbers on the Answer Sheet.
Letter One
Dear Sirs,
On 5th October I bought one of your expensive "Apollo" fountain pens from Julian’s, a big department store of this town. Unfortunately I have been unable to use the pen because it leaks and fails to write without making blots. I am very disappointed with my purchase.
On the advice of Julian’s manager I am returning the pen to you and enclose it with this letter for correction of the fault.
Please arrange for the pen to be fixed or replace it with a new one and send it to me as soon as possible.
Letter Two
Dear Sirs,
Thank you for your letter of 9th October enlosing the defective "Apollo" fountain pen, received today. We very much regret that the pen you bought has given you trouble.
Normally each of our pens is individually examined before being passed into store and it is hard to understand why this one escaped examination. We have passed your pen to our quality control department for inspection and report. Meanwhile, we are arranging to replace your pen with a new one.
We extend our apologies for the inconvenience this matter has caused you, but are confident that the replacement pen you will be receiving will prove satisfactory.
选项
答案
Apollo fountain pen
解析
从第一封信的第一句可知。
转载请注明原文地址:https://kaotiyun.com/show/ftlK777K
本试题收录于:
大学英语三级A级题库大学英语三级分类
0
大学英语三级A级
大学英语三级
相关试题推荐
A—centralprocessingunitB—disk/desktopoperatingsystemC—outputdeviceD—personal
A、Formthebankheisworkingfor.B、Formhisfriends.C、Formanotherbank.D、Fromhisoffice.CWhereisWhitegoingtoborrowm
Oneofthemaincausesoftheearth’stroublesisthattheworldisoverpopulatedandthatthisoverpopulationisgrowingatan
A—overpopulationB—underpopulationC—workingpopulationD—populationwaitingforemploymentE—urbanpop
Weshoulddress______duringtheentiretrip.Whatshouldwedoeventhoughsomebusinesstripsmayincludemorecasualsituat
A、Customerandwaiter.B、Wifeandhusband.C、Bossandclerk.D、Fatheranddaughter.A人物关系判断题。根据specials、menu等词我们便可以推断出这个对话发生在餐厅,
A、Toaconcert.B、Toherbrother’shouse.C、Tohisprofessor’soffice.D、Toabirthdayparty.DWheredidthewomangolastnight
A、Watchingabasketballmatch.B、Cleaningupthenewapartment.C、GoingtothecinemawithMargaret.D、Goingshoppingwithherf
It’sjust8o’clock.Hecan’t______(sleep)atthistimeoftheday.
A、Thenewroommateisverykind.B、Thenewroommateisnotgoodatstudy.C、Thenewroommateiseasy-going.D、Thenewroommatei
随机试题
关于手指肌腱损伤的表现,下列哪项是错误的?
下列有关环丙沙星特点的叙述中错误的选项为
疾病发生的内在根据是
法官在主持开庭审理某一刑事案件过程中,检察官与律师就案件的焦点问题展开激烈的辩论,法官多次制止律师的发言。律师对此提出异议,遭到法官拒绝后当即退庭。检察官对正走出法庭的律师说:“你要小心点。”事后,律师担心遭报复,向当事人提出解除代理关系。上述案例中,法律
甲某通过设立信托,可以在自己遭受商业风险时,家庭经济能力不会受到影响,这是利用了信托的()特性。
下列社会工作项目中,突出体现社会工作“促进发展”目标的是()。
岗位评价的对象是()
教师了解学生的基本方法是()。
根据表一,北京市高技术产业大中型工业企业的科技经费支出在上述省份中位列第几位()根据表格,2004年上海市高技术产业大中型工业企业的销售额约为()
2,1,4,3,( ),5
最新回复
(
0
)