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  3. Do you know when your spouse’s angry tirade is actually masking fear? Or how to handle a colleague who takes credit for your wor

Do you know when your spouse’s angry tirade is actually masking fear? Or how to handle a colleague who takes credit for your wor

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问题     Do you know when your spouse’s angry tirade is actually masking fear? Or how to handle a colleague who takes credit for your work? Are you comfortable confiding in friends? Can you hold your tongue when under stress? If you answered no to the above questions, you might want to sharpen your emotional intelligence—the ability to understand emotions and to respond to them effectively.
    Just 13 years after John Mayer of the University of New Hampshire and Peter Salovey of Yale coined the term "emotional intelligence", the concept has gained currency as being just as important as cognitive intelligence in determining success—if not more so. Even professional bean counters are getting the message. The American Institute of Certified Public Accountants has adopted a statement calling emotional intelligence an extremely important skill for the profession. How so? Because good accountants must be perceptive, persuasive and problem solvers all of which relate to facets of emotional intelligence.
    Researchers agree that high achievers often are highly emotionally intelligent, particularly those in fields that demand keen insight into others motivations and feelings—chief executives, salespeople, therapists and military leaders, for example. But there’s disagreement over exactly what constitutes emotional intelligence, how to measure it and whether it matters more than IQ.
    According to psychologists Mayer and Salovey, emotional intelligence is the ability to identify emotions in yourself and others and to apply the information to guide thought and action. Mayer and Salovey see emotional intelligence as a mental aptitude that can be measured using responses to specific questions and tasks.
    Howard Gardner, a psychology and education professor at Harvard University, prefers the term "personal intelligence". In 1983, Gardner published his groundbreaking theory of multiple intelligences. He divides intelligence into seven areas: linguistic, logical-mathematical, musical, spatial, bodily-kinesthetic, interpersonal and intrapersonal. The last two constitute personal intelligence, which Gardner says is the ability to understand people’s feelings and motivations.
    High emotional intelligence can be an asset, even in fields that would appear to have little need for it, said Michael Akers, a professor of accounting at Marquette University in Milwaukee. For example, if company executives and their auditors disagree about the proper way to record a financial transaction, repeatedly reciting applicable accounting rules might not be enough to break the impasse, Akers said.
In the first paragraph we can learn______.
选项 A、that many people mask anger with fear
B、the definition of emotional intelligence
C、how to be comfortable confiding in friends
D、how to sharpen our emotional intelligence
答案B
解析 属信息归纳题。第一段主要总体介绍情感智力的概念。
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