首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Body Language in Business I. Importance of Body Language — Give others a(n)【T1】_____【T1】______ — Show our【T2】_____【T2】______ — F
Body Language in Business I. Importance of Body Language — Give others a(n)【T1】_____【T1】______ — Show our【T2】_____【T2】______ — F
admin
2017-04-25
19
问题
Body Language in Business
I. Importance of Body Language
— Give others a(n)【T1】_____【T1】______
— Show our【T2】_____【T2】______
— Find out what others really mean
II. Five Types of Body Languages Explained
A. Posture
— Natural alignment of head and body
— Showing how one will【T3】_____ a situation【T3】______
a. Posture of shoulders, arms, head and fists when standing shows
whether you’re ready for or【T4】_____ a task.【T4】______
b. Feet show whether your are extrovert or not
B. Space
— Taking up more space looks more【T5】_____【T5】______
a. Standing > sitting
b. Moving around: others might feel【T6】_____【T6】______
c. Sitting:【T7】_____; arms at the side of the chair【T7】______
d. Stand up over the phone
C.【T8】_____【T8】______
— Holding one’s chin or scratching one’s face shows one has【T9】_____【T9】______
— Cue to offer solutions D. Facial expression
— Smile: feel【T10】_____【T10】______
— Frown:【T11】_____ or unsure of something【T11】______
— Get messages across with right facial expression E. Eye contact
— Maintaining eye contact an impression of confidence and【T12】_____【T12】______
— Little eye contact dislike, nervous, shy, or feel【T13】_____ to you【T13】______
— Non-stop eye contact: stressful
— Wearing sunglasses: uncomfortable; attempts to hide one’s【T14】_____【T14】______
—【T15】_____: easier to be understood; confident【T15】______
【T14】
Body Language in Business
Good morning, everyone. Today, we are going to talk about body language and its importance in business. As we all know, body language accounts for over 90% of a conversation! Body language can be used to help conduct an interview, give a presentation or make that important sale: a conversation stretches so much further than speech. Body language is the reason why selling face-to-face has a huge advantage over selling by phone.
Usually when we communicate with or see people, we only respond to what is being said, heard or generally seen. There is so much more involved and most of us do not pick up on it it’s our body language and it can express a thousand words.
[l]/[2]Our body language will give others an impression of ourselves or show our emotions. You’re probably using it right now to listen to this lecture. Our body language is an important aspect of running a successful business as we cannot always say what we really feel. This means we have to act positively in negative situations. You can also identify other people’s body language and know what they really mean: whatever they may be saying.
First of all, posture. You may immediately think of this as standing tall and up right as much as possible. In fact, it is the natural alignment of your head and body without the use of tension and ’locking’. Everyone has a different posture and it usually develops through habit over the years. This may be slumping your shoulders forward or hanging your head: anything that has come to feel natural.[3]Your posture may show how you will approach a situation. For example,[4]if you stand with your shoulders hanging, arms folded, and leaning to one side, it will look as if you aren’t ready for or interested in the task in question. Should you stand with strong shoulders, head up, arms out by the side and closed fists, you will look as if you are ready for anything no matter how much stress is involved. Looking at a person’s feet when they are sitting down will tell you who is an extrovert and who is an introvert. Extrovert—toes pointing out, introvert—toes pointing in.
Secondly, the space around you.[5]Those who stand always look more powerful than those people who are sitting down. This is because they are taking up more space. So if you feel comfortable standing, use it to look as though you have a higher status then those around you.[6]When you move around, the more space you take up can make others seem threatened by your presence. This is because those around you may feel that their presence in the area is less significant. In such case, they may move around using as little space as possible. If you are sitting, you can still give an image of power.[7]If standing isn’t appropriate, use more space by stretching your legs out or by having your arms at the side of the chair. When you are on the phone and you need to be assertive, standing up will project your urgency.
[8]Thirdly, hand-to-face movements. Look out for customers that use hand-to-face movements such as holding their chin or scratching their face.[9]This can usually show that they are thinking of making a purchase but they have concerns, for example, "can I afford it" or "what if I pick the wrong size", etc. This may be a cue for you to move in before they leave and inform them that they can "buy on credit if preferred" or that they can "exchange the product if it is not suitable", etc. It is a fact that many customers do not ask to solve their queries and therefore leave if they are unsure. This is why it is important to recognise this common form of body language.
Now, about facial expression[10]A simple smile can make others feel more at ease[11]while a frown can make people see that you are aggressive or unsure of something. We use facial expressions to get our points across in the right context. For example, your message would suffer if you were saying how angry you are with a huge smile.
Next, eye contact. When someone talks to you, do they look directly at you or look away?[12]Maintaining eye contact when talking or listening to someone gives an impression that you or they are confident and honest. Making little eye contact can say that the other person doesn’t like you, is nervous or shy,[13]or perhaps believe that they are higher in status and think that eye contact isn’t necessary.
Also, look out for it if you believe that someone isn’t being truthful, as most people can’t keep eye contact when they are bending the truth. However, someone looking at you nonstop is stressful and in these situations you should throw your hands around a bit more or point to brochures and objects to distract them.
If talking to people outdoors,[14]avoid wearing sunglasses as this can be very uncomfortable for the other person and can give an image of trying to hide your identity. In addition,[15]try to blink less as this can make it difficult for the other person to understand you. Blinking less also gives an image of confidence.
OK. That’s pretty much what I want to say. Let me finally remind you that body language comes in many forms, as you have seen above. Different people have their own ability to recognize body language and they will recognize it with different meanings to other people. You can always use body language to make you appear more confident, powerful and trusting. All right, you may video yourself tonight and check for clues of positive body language. Next time, we shall talk about gender differences in body language.
选项
答案
identity
解析
本题考查戴墨镜给人留下什么印象。讲座中提到,戴墨镜会让对方不舒服,觉得你企图隐藏身份。因此这里填identity。
转载请注明原文地址:https://kaotiyun.com/show/m6sK777K
0
专业英语八级
相关试题推荐
Thefactthatdifferentlanguageshavedifferentwordsforthesameobjectisgoodproofthathumanlanguageis
Whatessentiallydistinguishes"semantics"and"pragmatics"iswhetherinthestudyofmeaning,the______oflanguageuseisco
我在山坡的小屋里,悄悄掀起窗帘,窥见园中大干世界,一片喧闹。(2003年真题)
奶奶吃“鲜”,现在想起来意味深长。在那样一个遥远的乡村,奶奶的生命与大自然紧密相连,天增岁月人增寿。她以感恩的心情,真情面对土地上的每一种果实的每一次成熟。深刻领会大自然无比的恩惠,年迈的她活得谦恭执着而又鲜活。与居住在乡间的奶奶相比,现代的都市
A、Itissatisfying.B、Itisnotessential.C、Itistoomuch.D、Itisbarelyenough.D本题考查重要细节。根据句(7-1)、句(7—2)和句(7—3)可知,人们每天要摄取75
最为常见的是,一个人走着走着突然停下来,眼睛盯着手机屏幕发短信,他不在乎停在马路中央还是厕所旁边。
A、Kaleidoscope.B、GamesforLanguageLearning.C、Shakespeare.D、Characters.B当被问及最自豪的是哪一本书时,Andrew谈到了GamesforLanguageLearning
但是,有一件事,出乎意料之外,使鲁迅对她发生了敬意,因为,她对孩子们能够讲述一些“长毛”(关于太平天国)的故事;又一件事,更使鲁迅对她发生了很大的敬意,那就是,她不知从什么地方替鲁迅找到了一部他日夜所渴望的绘图《山海经》。鲁迅对于绘图《山海经》的
A、In2012.B、In2003.C、In1961.D、In1954.A句(1)中,女士介绍PaulHendrickson时说,在2012年他因为一本关于海明威的书获得了人生中的第二次HeartlandPrize。因此答案为[A]。
鸿渐道:“我忘掉问你,你信上叫我‘同情兄’,那是什么意思?”辛楣笑道:“这是董斜川想出来的,他说,同跟一个先生念书的叫‘同师兄弟’,同在一个学校的叫‘同学’,同有一个情人的该叫‘同情’。”
随机试题
Thisencyclopedia,whichyoucanbuyatanybookstore,willgiveyou_______youneed.()
会计职业道德
直线回归分析中,对回归系数作假设检验,其目的是
6岁,男孩。自幼营养欠佳,较瘦小,可见方颅、肋膈沟和“O”形腿。查:血钙稍低,血磷降低,X线示干骺端临时钙化带呈毛刷样。考虑其确切的诊断是
心尖部收缩中晚期喀喇音提示
公共建筑及综合性建筑总高度超过()的为高层,但不包括总高度超过这个范围的单层建筑。
根据《票据法》的规定,汇票上未记载付款日期的,视为见票即付。()
根据国内外相关标准,ADSL系统的下行数字传输速率达到6Mbps以上时,必须采用()技术。
远处物体显得模糊,近处物体显得清晰,个体据此判断距离。他所依赖的单眼线索是
A、Sociablepeoplewereimmunetoalldistractions.B、Shyquietpeopleweremostadverselyimpacted.C、Lessoutgoingpeoplewere
最新回复
(
0
)