7

Woman: L—R—S. Can I help you?
Man: Hello, I’m calling from Greens Machine Tools. My colleague called last week about some factory workshop chairs. The order reference number is…oh, sorry, just a second…I’ll find it in a minute…ah, U—B—8—0—0—X.
Woman: Ah…you didn’t want the standard size, did you? Your colleague ordered ninety-five centimeters wide by two hundred and fourteen centimeters long, didn’t he?
Man: Well, I’m afraid we’ve had to change the layout of the workshop slightly, so, in fact, we need ninety by two hundred and twelve.
Woman: That’s no problem.
Man: And we also want the chairs to be six centimeters lower now…um, one hundred and four centimeters.
Woman: Is that for all the fifteen chairs? Sorry, you ordered fourteen, didn’t you?
Man: We did. Can I just check the price with you?
Woman: Fine. It’ll be six hundred and eighty pounds per chair. The five hundred and twenty in the brochure is for the standard size.
Man: And we will still get five percent discount on orders from you，won’t we?
Woman: Actually, it went up to seven per cent in July. And is Mr. Brown the contact name for the order?
Man: I think you need to change it to my name. That’s Paul Saunders. Spelled S—A—U—N—D—E—R—S.
Woman: OK. I’ll give you a call as soon as the order’s ready.
Man: Mm, thanks.