Look at the notes below. You will hear a woman complaining about the computer she bought. Computer

Look at the notes below.
You will hear a woman complaining about the computer she bought
You have 15 seconds to read through the notes.
[Pause]
Now listen, and fill in the spaces.
Man: Hello. Fort Customer Service Centre.
Woman: Oh, yeah, I have bought a laptop, and it has problems again!
Man: So what’s the type? And... when and where did you buy it?
Woman: I ordered it from an online trading platform... about last December...oh, no, it should be the October. And its type is NW688.
Man: OK. So what’s the problem?
Woman: Actually, the microphone doesn’t work at all when I recorded conference. What’s worse, it shut down itself several times!
Man: So, have you ever broken it or fixed it by yourself?
Woman: No, never, I am always very careful when I use it.
Man: Umm, and this warranty is still valid one year after the date of the purchase of the product, so we will arrange a mechanic to fix it, where are you living? It’s free of charge if you’re living in urban area.
Woman: That’s great. I’m living in the centre of the city, at the 5th avenue, 118...