2. 外语
  3. Managing the Product Line The company you work for is endeavoring to improve the management of the product lines. You have been

Managing the Product Line The company you work for is endeavoring to improve the management of the product lines. You have been

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问题 Managing the Product Line
The company you work for is endeavoring to improve the management of the product lines.
You have been asked to make suggestions for improving the management of your product line.
Discuss the situation together, and decide:
- from what aspects you could find problems with the current management
- what standards could be set in order to improve the management.
选项
答案A: The board of our company is not satisfied with the efficiency of the product lines. Let’s give some suggestions for improving the management of the product line. B: Well, to improve the management of the product line, we must first figure out what problems there are with the current managerial system. From what aspects can we find the problems? A: In my opinion, we should start from the three major aspects of the product line management, namely, progress, quality and cost control. Let’s try to decide if the quality can be further improved, or if the progress can be speeded up, or if the cost can be cut down. B: Yes, I agree. The three aspects are also the most important aims of the product line management. But what standards should we set to make sure if the management is improved? A: Well, the first and the most important standard should be about progress and quality. Introducing upgraded quality standards and progress billboards can be good ways to secure quality and progress. B: Absolutely. And to meet the first standard, we should endeavor to establish a complete managerial system. In this way, the innovation we have made will achieve a long-term effect. What else can you think of? A: For my part, human factor is also of great significance. So we should establish a training mechanism. B: I can’t agree more. First, we should provide professional training for the operators to improve their skills and to enhance their cooperation ability. Next comes to the managers. A good manager is not only professional and experienced but also has outstanding organising and coordination ability. So capacity building of the manager is equally important. A: Well, that’s the point! With all this, I’m sure we can do better in our effort to improve the management of the product lines!
解析     本次讨论的任务是对改进产品线管理提供一些建议。根据要求决定的要点1“应从哪些方面查找现在的管理所存在的问题”，我们可以结合产品线管理的三个主要方面，即质量(quality)、进度(progress)和成本控制(cost control)进行讨论。根据要求决定的要点2“应设定什么样的标准来改进管理”，可以探讨产品线管理标准应该涵盖的几方面要求：确保进度和质量(ensuring the progressand quality)；完善管理机制(improving managerial system)；培训操作人员(training the operators)；经理的能力建设(capacity building of the manager)。
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