2. 外语
  3. Dear Sir, Much to my regret, I write this letter to complain about your company’s bad delivery service. The laptop(Model

Dear Sir, Much to my regret, I write this letter to complain about your company’s bad delivery service. The laptop(Model

admin2017-02-28  43
问题 Dear Sir,
    Much to my regret, I write this letter to complain about your company’s bad delivery service.
    The laptop(Model Number AA/585) which I ordered from your company on Jan. 1 arrived yesterday. I am sorry to report that the laptop has been badly damaged. There was no unusual damage to the packing case, but when I opened it, I found that the front surface of the machine had been scratched.
    Since there is such damage to the laptop, I decide to file a complaint against the delivery service. Would you please let me know whether I should return the laptop to you for a replacement? Or should I take the laptop to your authorized service representative here? I will keep this laptop until I hear from you.
                                                                     Yours,
                                                                    Peter Smith
What is Peter Smith’s demand on the company? He wants to return the product for a replacement or have an______there repair it.
选项
答案authorized service representative
解析 本题问的是彼得·史密斯的要求。根据文章第三段可知，他要求公司为自己更换货物或者由对方公司授权的本地服务代表维修机器，由此可知空格处应填authorized service representative。
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