Quality planning tools are often used to help plan effective quality management activities. ______ is one of such tools, which i

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问题 Quality planning tools are often used to help plan effective quality management activities. ______ is one of such tools, which involves comparing actual or planned project practices to those of other projects to generate ideas for improvement and to provide a basis by which to measure performance.

选项 A、Benchmarking
B、Quality metric
C、 Quality checklist
D、 Brainstorming

答案A

解析选项B为质量度量；选项C为质量检查表；选项D为头脑风暴法。

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