首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Transformation of Strategies of Thomson Corporation How does a business-to-business company find out exactly what end users
Transformation of Strategies of Thomson Corporation How does a business-to-business company find out exactly what end users
admin
2012-01-23
65
问题
Transformation of Strategies of Thomson Corporation
How does a business-to-business company find out exactly what end users do with its products? That was the question we wrestled with at the Thomson Corporation, because the people who buy from us are not the same people who actually use our products in their daily work. But as older generations die out and younger ones come online, and as generations in the middle try e-books and realise their advantages, the demise of paper books will continue to accelerate. For Thomson, the answer has been to combine multiple methods of deep customer inquiry, from market surveys to observing users directly in their workplace. Those efforts have been part of a front-end customer strategy that has become the cornerstone of the company’s transformation. This strategy has included asking lawyers, accountants, financial analysts, investment managers, scientific researchers, and other professionals who use our products and services what they do on a minute-by-minute basis. (9) By doing so, we’ve learned how to help end users with their work in ways that might otherwise never have occurred to us.
Such scrutiny of the end user wouldn’t be unusual if we were a consumer products company. (10) But like most other B2B companies, Thomson historically had a much better understanding of its buyers than of its end users. (11) The transformation of Thomson began a little over a decade ago. (12) We published more than 200 newspapers, along with textbooks, law books, and professional journals, and operated the largest leisure travel business in the United Kingdom. Thomson was a prosperous leader in its markets, but we were concerned about the long-term viability of our business portfolio. First, our markets were not equal in terms of growth potential. Leisure travel, for example, was becoming increasingly competitive and turning into a commodity. To realise Thomson’s full potential, we needed to become less diversified and more focused on the business model with the best prospects for the future.
Second, as we looked around the corner we could see the beginnings of a radical change in market dynamics. (13) The worth of our considerable paper assets was in jeopardy.
The transformation began with the divestiture of businesses that didn’t fit our strategic focus on information publishing services and with the acquisition of professional information publishing assets that did, along with investments in the technology needed to build and deliver products and services online. (14) These advances were driven by the changing needs of our end users and, by extension, our buyers.
A The real breakthroughs, however, came a few years into the transformation process. In 2001, when we realised we needed to focus more closely on customers than ever before.
B At the time, Thomson was a nearly 70-year-old holding company with $8.7 billion in revenue.
C But as older generations die out and younger ones come online, and as generations in the middle try e-books and realise their advantages, the demise of paper books will continue to accelerate.
D P&G is known for following consumers around stores and observing them in their kitchens.
E We knew a fair amount about, say, financial services information managers, who were responsible for making purchasing decisions for an entire department, but little about the individual brokers or investment bankers who used our data, research, and other resources daily to make investment decisions for their clients.
F In particular, it appeared that the rise of the internet would change the newspaper and publishing markets forever.
G The internet has indeed become an integral part of consumers’ commercial activities.
H Then we’ve systematically sought to deliver solutions that meet their needs during each of those hours.
选项
答案
H
解析
因为前一句讲到这个策略包括询问使用我们产品或享受我们服务的律师,会计师,金融分析师,投资经理,科学研究者和其他专业人士每分钟都在干什么。同时后面一句讲到这样做,我们就学会了帮助终端消费者的方式,如果不采取上述策略这种方式我们也许永远不会找到。故应选H。
转载请注明原文地址:https://kaotiyun.com/show/zE7d777K
本试题收录于:
BEC高级阅读题库BEC商务英语分类
0
BEC高级阅读
BEC商务英语
相关试题推荐
Whathasthecompanyrecentlydone?
WhattypeofbusinessisViaAmor?
WhatkindofcompanyisLeeds?
Whatdoesthecompanywanttodo?
SaleReductionYourcompanyisaninternationalcompanywhichproduceselectronicproductS.Yourcompany’ssaleshavered
Task4AttractingNewBusinessClientsYouworkforacompany,whichprovidesmeetingfacilitiesforbusinessclients.Yourdepa
FinancialManagement:howtoensurethatacompanyplanisimplemented?
Businessstrategy:howtomaintaintheconfidenceofcompanyshareholders
CouldyoutellmewhatinfluenceyouthinkinternationalbusinessishavingonworkpracticesinChina?Why?
•YouwillhearthespeechoftheManagingDirectoroftheInternationalMonetaryFundatthepressconference.•Asyoulisten,f
随机试题
“新沐者必弹冠,新浴者必振衣。”句中的“沐”意思是_____。
按照《处方药与非处方药分类管理办法(试行)》,非处方药分为甲、乙两类,是根据药品的
异地安家补助费属于()。
通常Ⅱ形补偿器应()安装,()臂应与管线坡度及坡向相同,()臂应呈水平。
打击是落实社会治安综合治理的关键。()
设有3维列向量问λ取何值时β可由α1,α2,α3线性表示,且表达式唯一?
ThepurposeoftheauthorinwritingthetextistoManyEuropeanshaveagreatpuzzleinmanythingsEXCEPT
有表示公司和职员及工作的三张表,职员可在多家公司兼职。其中公司C(公司号,公司名,地址,注册资本,法人代表,员工数),职员S(职员号,姓名,性别,年龄,学历),工作W(公司号,职员号,工资),则表W的键(码)为
销售经理小李通过Excel制作了销售情况统计表,根据下列要求帮助小李对数据进行整理和分析。1.在考生文件夹下,将“Excel素材.xlsx”文件另存为“Excel.XIsx”(“.xlsx”为文件扩展名),后续操作均基于此文件,否则不得分。2.自动调整
GoalSettingSetan(17)goal.Decideonincentives.(18)stepsalongtheway.Gather(19).Takethe
最新回复
(
0
)